Communication: the Cause of and Solution To!
Communication: the cause of and solution to many corporate
culture ills. Not enough communication from the top down or sideways in an
organization and the culture as well as the morale suffer. Too much
communication, well I don’t believe that there is such a phenomenon.
When communication flows freely in an organization, it
creates inclusion by letting employees know that they are an integral part of
the organization, so integral that nothing is off limits to them. Constant
communication of the good, the bad, and dare I say it... the ugly, can also
contribute to a sense of camaraderie, a “we’re all in this together”
philosophy. This philosophy can come in handy during times of organizational
strife where resources from all over the company need to be banded together to
overcome a serious challenge.
If the employees have been communicated with consistently
and properly, a synergy starts to take hold where services and talents are
volunteered to assist the organization to move forward. If there has been a
lack of communication or inconsistent communication, then employees’ feel
disconnected from the organization and as a result, disconnected from the
challenges it’s facing as well. This is a very dangerous ecosystem for a
company to live in as it creates a, “well as long as the paychecks cash”
ideology. This leads to disinterested employees, lack of morale, lower
productivity, and high turnover. There is a direct correlation between employee
engagement and productivity.
Keep your employees engaged by communicating with them and
they will feel informed and empowered that they are part of the greater good. I
guess the moral of the story is feel vested enough in your employees to
communicate with them and they will feel vested in you!
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